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Tihane’

February 17, 2012 1 comment

Oscar and Trudie,

 

Winnie the Pooh once said that “Poetry and Hums aren’t things which you get, they’re things which get you. And all you can do is go where they can find you.”

This week, on 15 February 2012 something extraordinary happened – worthy of poetry!

I am thinking of a poem by a Scotsman who reminds me of you guys in many ways and who wrote about what happened to you guys on Wednesday.

The man is George MacDonald, born on 10 December 1824.

George’s universe was one where God would never turn his back on anyone.  No matter what.  It is said that when, as a child, the Calvinist concept of predestination was explained to him that he burst into tears.

George became a pastor, but following disputes with his congregation, he changed career from the ministry to literature.

His life was one of beauty and fairy tales.  He wrote amazing stories and influenced some of the greatest authors of our time.   W. H. Auden, J. R. R. Tolkien, C. S. Lewis, Elizabeth Yates and even Mark Twain.

One of his poems is “Where Did You Come From, Baby Dear?”  Its the poem who finds you and Trudie tonight . . .  and baby Tihane’.

Where did you come from, baby dear?
Out of the everywhere into here.

Where did you get your eyes so blue?
Out of the sky as I came through.

What makes the light in them sparkle and spin?
Some of the starry spikes left in.

Where did you get that little tear?
I found it waiting when I got here.

What makes your forehead so smooth and high?
A soft hand stroked it as I went by.

What makes your cheek like a warm white rose?
I saw something better than anyone knows.

Whence that three-cornered smile of bliss?
Three angels gave me at once a kiss.

Where did you get this pearly ear?
God spoke, and it came out to hear.

Where did you get those arms and hands?
Love made itself into hooks and bands.

Feet, whence did you come, you darling things?
From the same box as the cherubs’ wings.

How did they all just come to be you?
God thought about me, and so I grew.

But how did you come to us, you dear?
God thought about you, and so I am here.

Potchefstroom-20120216-00288

Another apt quote from Winnie the Pooh for tonight:   “Before beginning a Hunt, it is wise to ask someone what you are looking for before you begin looking for it.”

Tihane’ begins life.  She could not have asked for better parents to show her what she must be looking for before she begins looking for it!

From Eben, the Woody’s Team and all your other friends!

**  Oscar and Trudie are good friends and Oscar is the Managing Director of Woodys Brands.

Quality bacon – from genetics to consumer

pig

“Pig production is a techno-scientific internationalized business that is continuously exposed to change and risk. Changes in the Agri-Business are inter alia caused by changes in globalization, information technology, biotechnology and changes in consumer trends.”  DP Visser

Woodys’ goal is to create quality through vertical integration of the supply chain – from the level of genetic’s to the point where consumers enjoy the product, thus achieving total quality.

“To embrace the concept of quality (a consumer demand principle) all levels in the production chain (at the genetic level through the breeding objectives, at the farm level through the entire production system, in transit and at the slaughterhouse and processing levels) should be integrated.”  DP Visser

Development:

It is a known pattern for small competitors to enter a market based on opportunistic advantages.  It utilizes these advantages while conditions prevail that create the opportunity.  However, these conditions never prevail indefinitely since the new competitor has limited control over external factors.  In particular factors pertaining to the supply of raw material and production.

Woodys entered the market in exactly the same way.

Having survived the “opportunistic years” , the challenge is to transform Woodys from an opportunistic player to a mature and stable entity.

Maturity is brought about by integrating the supply chain and will be predicated on maturity.  Integration means control over every aspect of the value chain, notably the supply of raw material, processing and distribution.

Control over these will result in stability which will translate into consistent quality, which will result in profit-stability and maximization.  During the opportunistic phase, profits are sporadic and dependent on “the last good deal”.

By contrast, a well integrated supply chain results in consistent quality and sustained profitability, contingent on overall supply-chain and value-chain structures.

For things to become better, we had to begin by cutting out the unstable parts which resulted in reduced output.

Start-up’s are often reliant on many suppliers.  This was the case with Woodys and we bought meat wherever we could get a good deal.

As companies mature, they cut down on their suppliers and become reliant on a limited number of good suppliers.

Image2917

Three supplier categories:

The three categories of suppliers that Woodys has to integrate are:

a.  raw material supply (meat, spices),

b.  processing and equipment, and

c.  distribution

Every supply category and every supplier have to be directed to contribute  materially to the end goal of delivering a quality product that consumers enjoy.

The integration must be deliberately designed along the flow of information between the different suppliers.

Let me mention a few specific’s:

-  Pigs must be used that consumers are happy with.  Meaning,  they must be healthy, bread in humane, clean conditions and free from growth hormones and other questionable chemicals;

-  The fat content in the carcasses and the size of the different muscles must be determined by choosing the right pig breed which will result in an improved meat quality and greater consumer acceptance;

-  The animal must be slaughtered using techniques that will eliminate PSE;

- Slaughtering, deboning and processing must be integrated as far as possible to reduce wastage due to thawing loss and minimize pre- and post-processing contamination;

-  the latest processing and packaging technology must be used.  This is a science and an art and must be approached as such.

-  Distribution must be effective to ensure the shortest possible time period between production and delivery to the retail store;

-  Cold-chain management must be considered as a non-negotiable and only the best supply chain techniques must be used.

Woodys is aggressively addressing every aspect mentioned above.

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Integrating and re-designing in light of quality requirements of raw material is being put in place.

“Genetics is the hidden golden thread running through any livestock supply chain. If a substantial portion of consumer satisfaction and quality assurance can be resolved (guaranteed) at the genetic level (thus conception), these guarantees will be conducive to quality assurance further down the supply chain. Carcass and meat quality have become increasingly important in modern day pig production, despite the fact that the emphasis has been too long on input efficiency and too short on output efficiency in South Africa.”  DP Visser

Supply of raw material will remain a balance between local supply and imports with an expectation for South Africa’s reliance on pork imports to  increase from 20% to 30% between 2011 and 2017 (OECD, 2008).

The trend that researchers have identified of “less suppliers” will be one of the results of a far greater organisational clarity about meat and processing quality.

Even imports will be done, not on an opportunistic basis, but based on sourcing products from suppliers who conform to the Woodys requirements and that of its distribution channels in terms of quality.

woodys processing

The 2nd element that must be integrated is processing.

The local processing industry is not nearly as well developed as the production side of pigs through the various university departments of agriculture and economics and their graduate and post graduate research programs.

South African Pork Producers’ Organisation  (SAPPO) plays a key role in coordinating the pork supply industry.  No such organisation exist for meat processors and industry standards imposed by retailers such as Pick ‘n Pay, Shoprite/ Checkers and Spar are by far the most important “coordinating” factors”.

The problem is that these standards focus exclusively on food safety and not on the “how to” in terms of processing of meat.

tonnies meat

Woodys uses a strategy of growing contract packers such as German Butchery as well as setting up its own factories to produce its products.   Its goal will remain growing both aspects under the the leadership of a top German fleischmeister through Woodys Manufacturing (Pty) Ltd.

Even though all processing plants are audited and approved for supply to the leading retailers of Pick ‘n Pay, Shoprite/ Checkers and Spar, Woodys continues to work on transforming its current processing capacity by aligning it to best practices internationally and growing its overall processing capacity.

The 3rd supply component to be integrated is distribution.

Woodys has made significant progress in setting up an effective distribution system during 2010 and these efforts will continue.

The Woodys Supply Chain is variety oriented.  It is complex.  Some components identified by Anupind & Bassok which we see in Woodys are:

-  product design

-  production

-  third party logistics

-  incentives

-  performance measures

-  multi location inventory control

The overall challenge is daunting, but is one that the Woodys management team gladly embraces.

DP Visser says:

“Lack of comprehensive supply chain vision linked with an obsessive drive to improve pork quality holds serious implications for the international competitiveness, consumer confidence and sustained quality assurance.”


Conclusion:

Woodys is integrating its raw material supply, processing and distribution and all three must be done at international “best practices” levels.  Continued relevance of the brand in the market depends in this.

This overall process must be predicated on good relationships which must become more integrated and must rest on the following pillars.

i.  flow of information across and through the entire network;

ii.  strong relationships with partners in the value chain;

iii.  close and loyal relationships with the consumers.

The Woodys team is obsessed with achieving quality.  Quality is however far more than simply appointing a few QA managers.  It requires complete integration along international “best practices” in every aspect of the supply chain in order to deliver an exceptional product to the consumer, at the lowest possible price.

how it happened

January 2, 2011 2 comments

19 March 2010

Between 2006 and 2008 Eben was living in Johannesburg,  South Africa and worked as the Depot Manager for Goosebumps Food Logistic’s.

At the end of 2008 he resigned.

The company MD (CEO), Hans Kakebeeke did not accept my resignation and made him a generous offer.  Between his partner, Cilliers Viljoen and him, they offered to continue to pay him a salary to develop the many ideas he had around the processed meats industry.

It allowed him to experimented with many different new products which he manufactured, packaged and test-marketed.

Testing products in deep rural Africa

Processed Meats Across Africa.

Every morning Hans and Eben met and shared thoughts around processed meats and the food industry in general.  These were followed by testing, many trials and in-store tests across the country.

Testing with consumers

Testing in rural African supermarkets

a very tired eben

The picture above was taken one evening in Johannesburg after a particularly trying day of tests in the market.

Eben was exhausted but satisfied that they were creating something unique.  A few products started to stand out as clear front runners in our search for the right products to build the business on!

packing the results and testing with consumers

developing concepts

Many of the tests were astoundingly successes.  It gave him a lifetime of product ideas.

They had some spectacular failures as well.  Most notably was their attempt to sell  bacon in a frozen format.

Bacon started out as one of many products we sold under various brands.

Between August and December 2008 Eben developed a new bacon brand.  Carina Lochner, a designer from Somerset West gave him a list of suggested brand names she came up with.

Hans and Eben liked Woodys and the brand was born.

Cilliers insisted that products be sold frozen to minimize the returns-factor.  This lead to their attempt to sell frozen bacon in retail stores.

Woodys Frozen Bacon

The frozen bacon project was a magnificent failure.

It left them with a semi-viable product in Woody’s bacon.

It was at this point when Hans and Cilliers appointed a new sales director for their company.  Hannes Hotarek, a master baker from Austria, did not like the diversion that the bacon caused in the business.  The performance of the frozen bacon was also so dismal that he motivated his position to the owners to can the processed meats project.

Hans and Cilliers suggested that Eben  buy the brand from them which he promptly did.

Almost a year after he originally resigned from Goosebumps, he was on his own with his own bacon brand and a world of possibilities.
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Woody’s Bacon

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